Shipping Policy

We can ship to virtually any address in Australia. Professional service to customers in Australia. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your  region.  All prices are shown in Australia Dollars (AUD). Please consider any holidays, natural disasters or pandemics may impact delivery times.

For Pre-Order or Back-Order Items
when you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose, Depending on the shipping provider you choose. shipping date estimates may appear on the shipping quotes page. If you order contains a pre ordered or back ordered items. Will will ship any items we have avallable immediately and ship the items that are pre-ordered or back ordered immediately when we have item available. So if you order more then one tiem on a single order and recive only a part of your item don't worry, you will recive your other items shortly after.

Shipping Charge  

Shipping charge is free for orders above $150, and $12.50 shipping charge applies for orders below $150

Estimated Delivery Time

Country	Handling Time	Transit Time
Australia	0-2 Days ( Mon - Fri)	2-8 Days ( Mon - Fri)

Order cut off Time: 5:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney)

Shipping Carriers:

We use a range of couriers and postal services depending on your location, type of item and cost. These include freight companies such as Australia Post, Sendle and TNT.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a email/mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our CarrierTracking Page.

Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@tesdaddy.com.au if you believe you have provided an incorrect shipping address.

Lost/Stolen Packages:

Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page.

If you have any further questions on how to do this please reach out to our customer support team at 

Phone: +61 426116868
Email: support@tesdaddy.com.au
Adress: 2/22-24 Princes Road East, Auburn, NSW 2144, Australia